Privacy policy

Last updated: October 31, 2026

Who we are

Holism is operated by Falcon Eyes Technology Inc, at 95 Oneida Cres, Richmond Hill, ON, Canada. This policy explains how we handle personal information in connection with holism.solutions and inquiries about our software development services.

For privacy questions or requests, email hello@holism.solutions, use our contact page, or write to the address above, addressed to Privacy inquiries.

Information you provide

When you contact us, we receive the information you choose to provide, such as your name, email address, company details, message, and project requirements. Our contact form requests your name, email address, and message. Please avoid including passwords, payment information, or sensitive personal information in an initial inquiry.

If you use an account-enabled area, information needed to identify you, manage sign-in, and maintain your account may also be processed. Additional notices or a separate agreement may apply to a particular service.

Technical information and cookies

Operating the website involves processing technical information such as IP addresses, request times, requested pages, browser information, and error or security events. We use this information to deliver the website, diagnose problems, and protect it against misuse.

Cookies or similar browser storage may be used to support sign-in, security, and preferences such as language. You can manage cookies and site storage through your browser; blocking essential storage may affect those features. Any optional tracking that requires consent must be explained and offered with the required choice when it is introduced. This policy does not itself provide consent to optional tracking.

Why we use personal information

We use personal information to respond to inquiries, discuss project requirements, communicate with you, provide agreed services, administer accounts where available, maintain website reliability and security, and meet applicable legal obligations. We will explain a materially different purpose and obtain consent where required before using information for that purpose.

Consent and your choices

When you send an inquiry, we use the information you provide to handle that inquiry and related communication. Where consent is required for another purpose, we seek consent appropriate to the information and circumstances. You may withdraw consent, subject to legal or contractual restrictions, by contacting us. We will explain any resulting limits on our ability to provide the requested service.

Sharing and service providers

Personal information may be handled by service providers that support website hosting, storage, communications, security, or delivery of agreed services. Access should be limited to what is needed for those purposes and subject to appropriate confidentiality and protection requirements. Information may also be disclosed where required or permitted by law, or where necessary to establish or protect legal rights.

Processing outside Canada

Depending on the service providers involved, information may be stored or processed outside your province or Canada and may be subject to the laws and lawful access requirements of those locations. Contact us if you need more information about processing relevant to your inquiry or engagement.

Retention and protection

We retain personal information for the purposes described here and for applicable legal, contractual, security, and recordkeeping needs. The appropriate period depends on the information and our relationship with you. Information should be deleted or de-identified when it is no longer needed, subject to those obligations.

We use safeguards appropriate to the sensitivity of the information. No internet transmission or storage system can be guaranteed completely secure; please contact us if you believe information you provided has been compromised.

Access, correction, and concerns

You may ask what personal information we hold about you, request access or correction, ask about our practices, or raise a concern by contacting hello@holism.solutions. We may need to verify your identity before responding. We respond in accordance with applicable law and explain any lawful limitation on a request.

If a concern remains unresolved, you may contact the Office of the Privacy Commissioner of Canada or another privacy authority with jurisdiction.

Other websites and client projects

Linked websites have their own privacy practices. This policy describes Holism's website and business inquiries; handling personal information within a client's software project is also governed by the applicable service agreement and project-specific privacy responsibilities.

Updates

We may update this policy as our practices or legal obligations change. The date above identifies the latest revision. Where required, we will provide additional notice or seek consent for a material change.